INFORMATION REGARDING ILLNESS & YOUR APPOINTMENT
attending your appointment
Please call or email the clinic for further instructions before attending your appointment if any of the following apply to you or your child. We may be able to alter your appointment to avoid an in-person visit.
- In-Person Visit
- If you are, or your child is, sick we still prefer to see your child in-person.
- If you are, or your child is, too sick to travel to the office, in most cases, we would prefer to convert your appointment to a virtual appointment at the same day and time.
- Virtual Visit
- Most illnesses are not a reason to cancel a virtual appointment
- If you anticipate any challenges attending your scheduled virtual appointment, please contact our office at least 48 hours in advance so we can best accommodate your needs.
- A missed appointment fee may apply if you miss or cancel your virtual appointment (having switched from an in-person appointment) without sufficent notice.
PLEASE DO NOT CANCEL YOUR APPOINTMENT IF YOUR CHILD IS SICK
Please contact us if your child, or attending caregiver, is sick and we'll find the best way to support your child.
- Contact the clinic if the patient or attending caregiver has:
- New onset symptoms (sore throat, vomiting, diarrhea) within the last 2-3 days
- Any fever in previous 48 hours
- Ok to attend the appointment if patient has:
- 4 days since onset of symptoms and stable or improving
- No fever in the last 48 hours
- Sick parent or sibling who will NOT be attending appointment
- Having a sick family members is not a reason to not attend, but sick family members should not come to the appointment
- If there is a sick parent or sibling:
- Sick parent or sibling should not attend clinic with the patient
- If the sick parent or sibling absolutely needs to attend and it has been more than 2-3 days since symptom onset and no fever in last 48 hours it is ok for the sick parent or sibling to attend